Jim has done a tremendous job presenting countless solutions for our EDI customers. Jim is quick to respond with resolutions especially when we have time sensitive requests. EDI Support handles complete EDI set up and testing for all our new businesses.

-Lana Wolf, Microlife USA, Inc.

EDI Support has been a tremendous asset for us. After promptly getting rid of our EDI errors within a couple months, Jim and his team were able to identify and resolve the issues. He then trained my team on how to handle these situations autonomously. Highly Recommended!

-Manny Duarte, SW Corp

With the constant EDI enhancements on our company’s In-House Facility; serving customers like Target, CVS, KOHL’S, BCF, BIG LOTS, AAFES & etc. – EDI Support is there for all the technical support, helping us continue & meet the demands along with fixing errors timely.

Jim would send video link through email of the step by step / how to do process – which is so convenient to handle & useful.

-Marisol Abelrado, What Kids Want

We were tired of working with technicians who couldn’t communicate and hourly fees that didn’t match up with project estimates. Jim and his team turned out to be the perfect solution.

Our customers are particularly happy with how quickly new projects get scheduled and completed.

-Greg Kilmer, The Fulfillment House

Being a wholesale distributor, almost every customer that wanted EDI wanted their docs in a specific format with specific layouts.

Jim and his team were able to explain what they needed to do to give our customers what they wanted. Even with us changing our ERP, they were able to stay on top of our EDI needs, which prevented us from incurring any fees.

-Lynae Edralin, Central Distributing

Jim has been a big help in making my transition as an EDI co-ordinator as smooth as possible in the company. He has been a big guide to us with dealing with EDI orders from major companies such as Walgreens and Amazon. Anytime I contact Jim for support, he is quick to provide help in resolving our issues

-Sean Veneracion, Nova Joy

EDI Support has been able to accommodate our customers diverse EDI requirements under changing guidelines. They’ve guided us from the purchase and setup of the software to the end user training and best practices. Something that could take 3-6-8 weeks, EDI Support has done it in a couple with accuracy.

-James Gillean, US Motors Works

Before we hired, EDI Support LLC, we had gone through two other vendors. Their level of service and commitment to project timelines/deadline was horrendous compared to Jim and his company. What took us 3+ months for a new trading partner setup, now takes us less than a month. Also, any issues with mapping/translations/transactions are resolved no later than the next business day. Getting them access to our systems was straightforward and secure. Jim and his team were able to pick up from where the previous vendors left off and take us to the finish line, which saved us a lot of time and money.

We sat through sales pitches/calls from multiple EDI vendors. In terms of ROI, none of them come close to what Jim is able to offer us.

-David Wong, NC Medical