Independent Cleo experts who implement, troubleshoot, fix and support the Cleo platform you already run.
U.S.-based · No retainer · Month to month · Clarify 4.x supported after October 31
Last updated: September 2026
Reviewed by: EDI Support LLC Cleo Experts
Cleo stops fixing bugs, answering tickets and shipping patches for Clarify 4.x. The vendor migration window already closed in April. You need a plan and support while you make one.
The one person who knew your Cleo setup is gone. Orders are still coming in, and nobody knows which ruleset does what. We step in, document it, and keep it running.
An 850 fails at 9 a.m. and you hear back tomorrow. You need someone who responds in hours and already knows your environment.
A new trading partner, a new map, an AS2 certificate about to expire, or an 856 the retailer keeps rejecting. Hourly or fixed-fee work, done and tested.
EDI Support LLC is an independent Cleo EDI consulting company. We implement, support, upgrade and troubleshoot Cleo Integration Cloud, Cleo Clarify, Cleo Harmony, VLTrader and LexiCom for companies that trade EDI with retailers, distributors and suppliers. That includes Clarify 4.x after Cleo’s support ends on October 31, 2026.
New CIC setups: architecture, ERP connection, maps, trading partner onboarding, testing and go-live.
Ongoing support for Clarify environments, including Clarify 4.x after Cleo's cutoff.
Clarify 4.x to Clarify 6, or Clarify to Cleo Integration Cloud: planned, migrated and retested end to end.
Failed 850 purchase orders, 997 rejections, 824 application advice errors, 856 ASN rejections, ruleset and map debugging, and AS2 connection and certificate issues.
New retailers, distributors and suppliers mapped, tested and live.
Cleo connects to your ERP, WMS or TMS: NetSuite, SAP, Acumatica, Microsoft Dynamics 365, Infor etc.
Cleo Harmony, VLTrader and LexiCom: patching, certificates, connections and upgrades.